The Man Who Wasn't There

I sometimes think being placed on hold is some scientific experiment in patience. I secretly believe that the technicians are on the other end of the phone, smoking cigarettes and listening in on their patients who are on hold. And that they are laughing hysterically at the words being yelled into the phone when, every two minutes, a voice comes on saying, "I'm sorry, all the technicians are currently busy. Please hold for the next available technician."

Let me tell you, those SOBs are definitely laughing at my angst as it pours into the deaf handset.